Puka Paint Privacy Policy

Effective date: 27 October 2026
Last updated: 27 October 2026
Contact: support@pukapaint.cloud
Publisher: Khuong Doan, Vietnam

The short version

Puka Paint is a colouring and drawing app for children aged 3 to 8. We do not collect personal information. Full stop. Drawings, settings and the parent PIN stay on your device, unless a grown-up saves a picture to Photos (see "Save to Photos" below). There are no accounts, no ads and no analytics or tracking tools in the app.

What stays on your device

These are saved only on your phone or tablet. We never receive them:

If you uninstall the app, this data is removed from the device.

Phone backups. Android Auto Backup and iCloud device backup can include your child's drawings, colouring progress, settings (music, sound effects, language, and whether the how-to guide was shown) and the parent PIN record (the salted hash, not the PIN) in your family's own Google or Apple backup, if backup is switched on in your phone settings. On Android, the Premium status note and the error log are excluded from backup; on iPhone and iPad, iCloud backup may also include them. That is the phone platform's backup, held in your own account. It is not ours, and we cannot see or access it.

No network connections of our own

In this version, the app makes no network connections of its own. The fonts, colouring pages and sounds are all built into the app, so it works offline. We run no server for the app.

To sell Premium (subscriptions and the one-time lifetime purchase), the app must include Google Play's billing component. It is provided by Google and works under Google's privacy policy, not ours. The app does not have permission to use the internet, so neither the app nor that component can send anything from the app; purchases are completed by the Google Play Store app itself.

Google Play's purchase system may keep a small technical log on the device about the purchase service. Puka Paint cannot send it anywhere, because the app has no internet access.

What we do not do

Purchases

Premium is optional. It is available as a monthly or yearly subscription, or as a one-time lifetime purchase that does not renew. Payments are handled entirely by Google Play (Android) or Apple (iPhone and iPad). We never see or receive your card or payment details, name or email. The store simply tells the app whether Premium is active (a subscription, or the lifetime purchase tied to your store account) so the app can unlock Premium content. This check happens on the device, through Google Play or Apple. We run no server and never receive purchase receipts. The app keeps a small note on the device of whether Premium is active and which plan; it holds no receipts or payment details. The store's own privacy policy covers what it collects:

All purchase buttons are behind the parent PIN so children cannot buy by accident.

Save to Photos

A grown-up can save a finished picture to the phone's Photos, behind the parent PIN. The app asks for no storage, photo or camera permission to do this.

Fingerprint, Face ID and phone passcode (optional)

A parent can choose to pass the parent PIN check (for example to open Settings), or reset a forgotten PIN, with the phone's fingerprint, face unlock, Face ID or screen lock. This check is done by your phone's operating system. The app only gets a "yes, it was you" or "no" answer. We never see, receive or store your fingerprint, face data or phone passcode.

Error log

If something goes wrong, the app may write a short error note to a file on your device to help fix problems. It stays on the device. It is only shared if a parent copies it from Settings and chooses to send it to us. There is no email or send option in the app, so you can read it first. It is not meant to contain drawings or personal details.

Information the stores may give us

Google Play and the App Store give developers summary numbers such as downloads, ratings and crash counts. These are collected by the stores, not by the app, and we cannot tell who you are from them. If you write a review or email us, we see what you choose to send.

Children's privacy

Puka Paint is designed for children aged 3 to 8 and their parents. We built it so that it does not collect personal information from children at all. That is our way of following the spirit of children's privacy laws such as COPPA in the United States and similar rules elsewhere. The app is designed with families in Thailand, Vietnam, Indonesia, the Philippines, the United States and other countries in mind. We do not make any claim of legal certification in any country.

If you believe a child has sent us personal information, contact us at support@pukapaint.cloud and we will delete it.

Links outside the app

Any link that leaves the app (for example, store subscription settings) is behind the parent PIN.

Changes

If we change this policy, we will update the date above and describe the change in the app's store listing or release notes. We will not start collecting personal information from children without telling parents first and getting any consent the law requires.

Contact

Questions or requests: support@pukapaint.cloud

To reach us, contact us at support@pukapaint.cloud. There is no in-app support link or form yet.

Where to read this policy

This policy is also shown as text inside the app, in Settings, so you can read it without an internet connection.